01 Introduction
ph622 ("ph622", "we", "us", "our") operates the online gaming platform accessible at ph622.club (the "Platform"). We are committed to protecting the privacy and personal data of all individuals who visit, register on, or use the ph622 Platform ("you", "User", "Player").
This Privacy Policy describes what personal data ph622 collects, why we collect it, how we use and protect it, with whom we may share it, and what rights you have in relation to your data. This Policy is effective as of the date stated above and applies to all ph622 players and website visitors, including those based in Metro Manila, Cebu, Davao, and all other regions of the Philippines.
This Privacy Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, all of which together govern your relationship with ph622.
02 Personal Data We Collect
ph622 collects the following categories of personal data from players and platform users:
Identity and Contact Data:
- Full legal name as it appears on a valid Philippine government-issued ID
- Date of birth (used to verify compliance with the 21+ age requirement)
- Registered email address and/or Philippine mobile number
- Residential address (required for KYC verification and withdrawal processing)
- Government-issued ID number (e.g., Philippine passport, SSS, UMID, driver's license, or PhilSys ID)
Financial Data:
- GCash account number or registered mobile number linked to GCash
- PayMaya (Maya) account details where applicable
- Philippine bank account details (BPI, BDO, Metrobank, or other banks) where provided for withdrawal purposes
- Deposit and withdrawal transaction history on the ph622 Platform
Gaming Activity Data:
- Game session history including games played, stakes, outcomes, and session duration
- Bonus and promotion activity
- Account balance and wagering history
- Responsible gaming settings and self-imposed limits on your ph622 account
Technical and Usage Data:
- IP address and general geographic location (city/region level)
- Device type, operating system, and browser version
- Pages visited on ph622.club and time spent on each page
- Referral source (e.g., how you arrived at ph622.club)
- Session cookies and similar tracking technologies
03 How We Collect Your Data
ph622 collects personal data through the following means:
- Direct collection: Information you provide when registering your ph622 account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
- Automated collection: Technical data collected automatically when you access ph622.club, including through cookies, server logs, and analytics tools. See Section 7 (Cookies & Tracking) for further detail.
- Third-party sources: Where required for fraud prevention or identity verification, ph622 may receive data from third-party identity verification service providers, payment processors (including GCash/GXI Corp and PayMaya/Maya Bank), and fraud detection partners.
- Regulatory sources: ph622 may receive information from PAGCOR or other regulatory bodies in connection with its compliance obligations, including self-exclusion registry data.
04 How We Use Your Personal Data
ph622 uses the personal data it collects for the following purposes:
- Account creation and management: To register your ph622 account, verify your identity, and maintain your account in good standing.
- Age and eligibility verification: To confirm that you meet the minimum age requirement of 21 years and are eligible to use the ph622 Platform under applicable Philippine law and PAGCOR regulations.
- Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels.
- Game provision: To enable access to all games and services on the ph622 Platform, including live casino, slots, bingo, and sports betting.
- Bonus and promotions administration: To determine eligibility for bonuses, track wagering requirements, and administer promotional campaigns.
- Customer support: To respond to your inquiries, resolve disputes, and provide account assistance through ph622's 24/7 support channels.
- Regulatory compliance: To fulfil ph622's obligations under PAGCOR's licensing conditions, the Anti-Money Laundering Act (AMLA) of the Philippines, and the Data Privacy Act of 2012.
- Responsible gaming: To monitor gaming activity for signs of problem gambling, administer self-exclusion requests, and enforce responsible gaming limits set by players on their ph622 accounts.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, collusion, money laundering, and unauthorized access to player accounts.
- Platform improvement: To analyze usage patterns and improve the functionality, performance, and content of ph622.club.
- Service communications: To send transactional communications such as deposit confirmations, withdrawal notifications, account security alerts, and material policy updates. ph622 will only send promotional communications where you have provided consent and not opted out.
05 Legal Basis for Processing
ph622 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
- Contractual necessity: Processing required to fulfil our obligations under the ph622 Terms and Conditions — including account management, payment processing, and game provision.
- Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, AMLA compliance, and data retention mandates.
- Legitimate interests: Processing carried out for ph622's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights.
- Consent: Where ph622 relies on your consent — such as for optional promotional communications — you may withdraw that consent at any time by contacting support or updating your communication preferences in your ph622 account settings.
06 Data Sharing & Disclosure
ph622 does not sell your personal data. We may share personal data with the following categories of recipients only to the extent necessary for the stated purpose:
- Payment service providers: GCash (GXI Corp), PayMaya (Maya Bank), BPI, BDO, Metrobank, and other payment processors involved in processing your transactions.
- Identity verification providers: Third-party KYC and identity verification services used to confirm your identity and age in accordance with PAGCOR requirements.
- Game content providers: Licensed game studios (such as Pragmatic Play, PG Soft, Evolution Gaming) that supply games to the ph622 Platform may receive minimal session data necessary for game functionality. These providers are contractually bound to data protection standards consistent with this Policy.
- Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine regulatory or law enforcement authorities, where disclosure is required by law or a valid legal order.
- Professional advisers: Legal, accounting, and audit professionals engaged by ph622 on a confidential basis.
All third parties with whom ph622 shares personal data are required to handle such data in accordance with applicable data protection law and are prohibited from using it for any purpose beyond what is necessary for the services they provide to ph622.
07 Cookies & Tracking Technologies
ph622 uses cookies and similar tracking technologies on ph622.club for the following purposes:
- Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your ph622 account and security cookies that protect against CSRF and other session-based attacks.
- Functional cookies: Used to remember your preferences such as language settings and last-visited game category.
- Analytics cookies: Used to understand how visitors interact with ph622.club — such as which pages are most visited and how long sessions last — to help us improve the Platform. Analytics data is aggregated and does not personally identify individual users.
ph622 does not use third-party advertising or behavioral targeting cookies that track your activity across third-party websites. You may disable cookies through your browser settings; however, disabling essential cookies will prevent you from logging in to your ph622 account and using the Platform.
08 Data Retention
ph622 retains personal data for as long as is necessary for the purpose for which it was collected, or as required by applicable law, whichever is longer. The following general retention periods apply:
- Account data and KYC records: Retained for a minimum of five (5) years following account closure, in accordance with PAGCOR regulatory requirements and the Philippines' Anti-Money Laundering Act.
- Transaction records: Retained for a minimum of five (5) years as required under AMLA and applicable PAGCOR guidelines.
- Gaming session logs: Retained for a minimum of one (1) year and up to five (5) years where required for regulatory or dispute resolution purposes.
- Customer support communications: Retained for a minimum of two (2) years.
- Technical and analytics data: Retained in aggregated or anonymized form on an ongoing basis; individually identifiable technical data retained for no longer than thirteen (13) months.
Following the expiry of applicable retention periods, personal data is securely deleted or anonymized so that it can no longer be attributed to an identifiable individual.
09 Data Security
ph622 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your device and ph622.club
- Encryption of sensitive stored data including financial records and identity documents
- Role-based access controls limiting employee access to personal data on a strict need-to-know basis
- Regular security audits and vulnerability assessments of ph622 systems
- Two-factor authentication options for player accounts
- Incident response procedures for detecting, reporting, and responding to personal data breaches in accordance with NPC notification requirements
While ph622 employs strong security practices, no online platform can guarantee absolute security. You are also responsible for maintaining the security of your own ph622 account credentials and for reporting any suspected unauthorized access to [email protected] promptly.
10 Your Rights Under the Data Privacy Act
As a data subject under Republic Act No. 10173, you have the following rights in relation to your personal data held by ph622:
- Right to be Informed: The right to be informed of how your personal data is being processed — which this Privacy Policy fulfils.
- Right of Access: The right to request a copy of the personal data ph622 holds about you, and information about how it is being used.
- Right to Correction: The right to request correction of inaccurate or incomplete personal data in your ph622 account.
- Right to Erasure: The right to request deletion of your personal data where there is no longer a legal or regulatory basis for retaining it. Note that ph622 may be required by PAGCOR and AMLA regulations to retain certain data for mandated periods regardless of this request.
- Right to Object: The right to object to processing based on legitimate interests or for direct marketing purposes.
- Right to Data Portability: The right to receive a copy of the personal data you provided to ph622 in a structured, commonly used, and machine-readable format.
- Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe ph622 has violated your data privacy rights.
To exercise any of the above rights, contact the ph622 Data Privacy Officer at [email protected]. ph622 will respond to valid data subject requests within thirty (30) days. ph622 may request identity verification before actioning any data rights request.
11 Children's Privacy
The ph622 Platform is strictly intended for individuals aged 21 years and above. ph622 does not knowingly collect personal data from individuals under the age of 21. If ph622 discovers that it has inadvertently collected data from a minor, that data will be deleted promptly and the associated account will be closed in accordance with ph622's age verification procedures.
If you are a parent or guardian and believe that a minor under your care has registered a ph622 account, please contact us immediately at [email protected] so we can investigate and take appropriate action.
12 International Data Transfers
ph622's primary operations and data storage are based in the Philippines. Certain service providers engaged by ph622 — such as game content providers, KYC verification services, and cloud infrastructure partners — may process data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, ph622 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. Such safeguards may include contractual data protection clauses, adequacy assessments, or equivalent regulatory mechanisms recognized by the NPC.
13 Updates to This Privacy Policy
ph622 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. Where updates are material, ph622 will notify registered players by email to the address associated with their account, or via a prominent notice on ph622.club.
The "Last updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Your continued use of the ph622 Platform following the posting of any updated Privacy Policy constitutes your acceptance of the revised terms.
14 Contact & Data Privacy Officer
ph622 has designated a Data Privacy Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. To contact the ph622 DPO or to exercise any of your data rights, please use the following contact details:
- Email: [email protected] (plain text — not a clickable link)
- Subject line for data rights requests: "Data Privacy Request – [Your Full Name]"
- Live Chat: Available 24/7 on ph622.club — ask to be connected to the data privacy team
- Response time: ph622 aims to acknowledge all data privacy requests within five (5) business days and to resolve them within thirty (30) days of receipt.
For complaints that cannot be resolved directly with ph622, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.